In order to maximise productivity in the open-plan offices and call centres where a large number of personnel are employed, customisable workstations should be used, safe storage areas for personal items should be provided, and ergonomic details such as adjustable seats, keyboards should be taken into consideration. Appropriate lighting and use of furniture with aesthetic value makes the working environment productive. The acoustic solutions that reduce noise level are as important as furniture.
Call centres have high employee turnover rates. Setting up social areas, resting rooms, play rooms and breastfeeding rooms, where the employee will feel good, relax and meet their needs, will increase employee happiness and loyalty.
Meeting/ Training Rooms
Furniture used in areas that can be designed to provide solutions to the needs such as seminars, events and training should also be flexible and well-equipped.